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Beyond Journey
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Cancellation Policy

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Cancellation & Refund Policy

At Beyond Journey, we understand that travel plans may change. However, due to operational commitments and advance bookings with our partners, the following cancellation and refund policy applies to all bookings.

1. Booking Amount

The initial booking amount is non-refundable under all circumstances, including voluntary cancellations or rescheduling requests.

2. Cancellation Charges

Cancellation charges will apply as per the timeline below:

  • 30 days or more before the trip start date: 50% of the total trip cost will be charged as cancellation fees.
  • 15 to 30 days before the trip start date: 75% of the total trip cost will be charged as cancellation fees.
  • 0 to 15 days before the trip start date: 100% of the total trip cost will be charged as cancellation fees (No refund).

All cancellation requests must be submitted in writing via email to be considered valid.

3. Unforeseen Circumstances

In cases of:

  • Adverse or unforeseen weather conditions

  • Government restrictions or regulatory changes

  • Natural calamities.

  • Force majeure events beyond our control

Certain activities or services may be modified, rescheduled, or canceled.

In such situations:

  • We will make every reasonable effort to provide a suitable alternate activity or arrangement.

  • However, no refund or compensation will be provided for canceled or modified activities due to such circumstances.

4. Rescheduling Policy

If a rescheduling request is made within 30 days of the trip start date, the booking amount:

  • Cannot be refunded

  • Cannot be adjusted toward a future booking

If a rescheduling request is made more than 50 days prior to the trip start date,

  • Rescheduling can be done without cancellation charges for domestic trips (subject to availability and fare differences, if any).

Any price difference arising due to change in travel dates shall be borne by the customer.

5. Important Notes

  • Refunds (if applicable) will be processed within a reasonable timeframe after cancellation confirmation.
  • Processing charges, transaction fees, or third-party service charges (if any) may be deducted.
  • The Company reserves the right to amend this policy at its discretion.
Beyond Journey

Forty years of planning journeys across India and beyond — put together by people you can ring, not assembled by a booking engine.

+91 93115 11338 WhatsApp us query@beyondjourney.in

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Head office UGF 15 & 17, Antriksh Bhawan, KG Marg, Barakhamba Road, New Delhi 110001

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